IT Service Catalogue

Lync Audio Conferencing

 
Parameter Description
Service Name Lync Audio Conferencing Facility
Service Type Technical
Service Category Infrastructure
Location Enterprise RIL
Business Unit Enterprise RIL
Service Status Production
Service Priority / Criticality  
Primary Supplier IT
Standard Business Service Description Standard features of this service are:
  • Providing Adhoc Audio conferencing
  • Providing permanent Audio conference facility
Optional Business Service Description Optional Feature Such as:
  • Technical Support
  • Reporting
Availability Hours 24*7
Support Hours Resource booking by users themselves
Support Information Help with resolving problems and issues with this service can be obtained via: Get IT Team.
  • Mailing to MeetMe – meetme@ril.com
  • Call for HELP : 4357 : +91-22-4477 4357 / +91-22-4478 4357
Dial IN No. 87555 (RCP) , +91 22 447 87555
Critical Period NA
Peak Period NA
SLTs Targets for this service are:
  • Maximum hours of Error free Audio Conferencing
Data Backup Policy NA
Data Retention Policy NA
Change Protocol Through CAB
Outage Protocol NA
Sign Up Information Following forms are available to users for the purpose
  1. Lync Users
  2. Lync Users requested for Lync Audio Conferencing facility
OLA NA
Signed SLA Document Link  
Service Price NA